The following notice appears on the TrueShopping website.
IMPORTANT SAFETY NOTICE
TrueShopping - Bio Ethanol Tabletop Fires
Dear Customer,
TrueShopping would like to make our customers aware following a quality control review of Bio Ethanol Tabletop Fires, it has been brought to our attention that some labelling may be missing from the items.
Despite rigorous quality control procedures, we feel due to the potentially serious nature of fire risk in the event of these items being used incorrectly and our commitment to safety, we have taken the decision to recall these products.
Product code / product description / barcode
BFILFPTT15 / Bio Ethanol Fireplace Tabletop Round / 5053360805254
BFILFPTT28 / Bio Ethanol Fireplace Rectangle / 5053360805223
BFILFPTT28W / Bio Ethanol Fireplace Rectangle in White / 5059742060938
BFILFPTT31 / Bio Ethanol Tabletop Fireplace Nest Pattern in Black / 5059742060921
BFILFPTT35 / Bio Ethanol Fireplace Tabletop Glass Sides / 5053360805247
BFILFPTT141 / Bio Ethanol Fireplace Tabletop Square / 5053360805230
BFILFPTT143 / Bio Ethanol Tabletop Fireplace with Triple Burner in Black / 5059742060914
This product range was offered for sale between 14 August 2020 and 2 July 2021.
We have identified you may have purchased this product from us therefore we are advising to please stop using it immediately and dispose via your local recycling centre.
Unfortunately, we do not have an alternative product available to offer as a direct replacement for this item. To receive a refund, please email help@trueshopping.co.uk (ensuring that Bio Fire - RECALL is in the subject line of the email).
If you require further information, please visit: www.trueshopping.co.uk
Thank you in advance for your cooperation in this matter and we sincerely apologise for any inconvenience caused.
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