The following notice has been issued by the Office for Product Safety and Standards.
Product
Variodyn One Voice Alarm System
Type
Home Safety / Fire Prevention - Public Fire Alarms
Brand
Variodyn One
Country of origin
China
Product description
The VARIODYN ONE is a voice alarm system for buildings. The voice alarm system is used to inform people via loudspeakers - in everyday situations (e.g. announcements) and in emergencies (e.g. evacuation instructions in the event of a fire). It is used in large, publicly accessible buildings (e.g. shopping centres, schools, hotels, so-called "projects"). It is only sold to specialist installers and distributors, not to private households.
Affected Part Numbers
Part Number: 585000
Description: INC w/o any optional modules
Part Number: 585000.21
Description: INC w/ DAL Module 8 DAL ports & 12 GPIOs
Part Number: 585000.22
Description: INC w/ DANTE Module 8X8 & 12 GPIOs
Part Number: 585000.23
Description: INC w/ Aud In/ Out Module & 12 GPIOs
Part Number: 585000.31
Description: INC-D G2 with 8 DAL ports & 14 GPIOs
Part Number: 585000.32
Description: INC-DANTE G2 w/ 8x8 DANTE & 14 GPIOs
Part Number: 585000.33
Description: INC-A G2 w/ 6 x audio IN/OUT & 14 GPIOs
Hazard
The product presents a serious risk of injuries because, if an emergency were to occur, there is a risk the system may produce a sound that is too quiet. The INC has a preset alarm volume, however in some firmware versions, there is a defect that can cause an individual volume setting to apply to the entire system. If the alarm is not heard or heard too late by people in the building, they may be delayed in getting to safety and may be at risk of receiving injuries.
The product does not meet the requirements of Regulation (EC) 305/2011.
Corrective action
The product has been withdrawn from the market. Affected customers have been informed of the safety risk and actions to take, including a firmware update.
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