The following notice has been issued by the Office for Product Safety and Standards.
Product
BenQ GV31 Portable Mini Projector
Type
Communication and media equipment - Projection Systems
Brand
BenQ
Barcode
4718755092220
Model
GV31
Country of origin
China
Product Description
White mini portable projector with rotating lens
Hazard
The product presents a risk of fire as it has been identified that the battery may overheat and enter into thermal runaway, causing a fire.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The product has been recalled from end users by BenQ.
Consumers are asked to stop using the product immediately. To apply for a battery replacement or a device upgrade (GV32), please visit: https://www.benq.eu/en-uk/support/repair-service/gv31-recall-notification.html
Consumers can also contact the BenQ service hotline on (+44) (0) 207 216 0039.
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