The following notice has been issued by the Office for Product Safety and Standards.
Product
John Lewis & Partners Doorstops & Draught Excluders
Type
Decorative articles / Homeware / Gardenware - Ornaments (Non Powered)
Brand
John Lewis & Partners
Country of origin
India
Product description
Range of doorstops and excluders. For a full list of product names and identifiers, please see below.
Sales period
31st January 2021 to 11th June 2026
Product identifiers (product name - product code)
Draught Excluder Navy - 57090502
Draught Excluder Grey - 57090506
Draught Excluder Stripe - 57090509
Duck Doorstop - 57090429
Elephant Doorstop - 57090428
Frog Doorstop - 57090427
Patterned Navy Doorstop - 57090409
Pig Doorstop - 57090421
Sausage Dog Doorstop - 57090420
Fusion Doorstop - 57090426
Snowman Doorstop - 57090425
Gingerbread Doorstop - 57090424
Grey Stripe Doorstop - 57090423
Felt Doorstop - 57090420
Llama Doorstop - 57090421
Hazard
The products present a risk to health as the marble chips sealed within the doorstops and excluders may be contaminated with a small quantity of asbestos. Asbestos is a banned substance because it poses a risk to health even at low levels of exposure.
The products do not meet the requirements of the General Product Safety Regulations 2005.
Corrective action
The products have been recalled from end users by John Lewis and Partners. We recommend owners stop using the products immediately and keep them out of reach of children. Follow the below instructions for details on disposal and return of the products.
For further information, please access the John Lewis & Partners website or contact John Lewis on 03456 049 049.
Disposal instructions
- Stop using the product immediately.If the product is undamaged, place in a heavy-duty plastic bag, double tape it securely, label it clearly and store in a secure location out of the reach of children.
- If the product is damaged and the filling is accessible, clean-up sites where the product was used using wet cloths to avoid generating dust. Wear gloves and a mask. Double bag the filling and product gloves, mask and cloths.
- Keep children and other people away from areas where the filling has been spilled until the area has been cleaned.
- Return the product to your nearest John Lewis store for a full refund. You do not need to provide the receipt.
- If you are unable to return the product to your nearest John Lewis store, follow the steps above and contact your local authority / access their website for guidance on safe disposal of asbestos in your area.
- For further information, please contact John Lewis or visit the GOV.UK page on asbestos in consumer products.
© 2026 itsa Ltd.