Residents and motorists who would like advice and support about using the phone to pay for parking or help downloading the RingGo parking app, are being invited to new drop-in sessions in June.
The latest drop-in support session invitation follows a series of drop-in sessions across the borough as part of a move to solely use phone technology to pay for parking. The face-to-face drop in sessions complement the information published on the council’s RingGo payment support webpage, as well as the leaflets in the borough’s libraries.
The next drop-in session is being held at the Bromley Civic Centre on Monday 5 June from 11am – 2pm. A second session will also be held on Monday 19 June.
Residents have also been sent information directly about RingGo, enclosed with their council tax statement. These drop-in sessions however are designed to support residents who may have personal enquiries or need a practical demonstration on how to download or use the RingGo app, with support also available to those who do not have smart phones.
Councillor Nicholas Bennett, Executive Councillor for Transport, Highways and Road Safety, said: “Whilst the majority of motorists were already using our RingGo payment technology to pay for parking, I would like to thank all residents for their support and understanding as we have moved across to solely using RingGo. We recognise that this is still new for some people and if you have questions about specific aspects about how to use the RingGo app or simply paying by phone, this latest drop-in session is for you. Please bring your mobile phone with you, smart or otherwise, so we can help.”
Moving over to the RingGo service has meant that motorists do not need to find coins, have the correct change, worry about machine faults, incorrectly displayed tickets or returning to their car to extend their stay. Motorists are being encouraged to download the RingGo app from their provider’s store. A smart phone is however not required, customers can also book and pay for a session by calling RingGo.
The removal of the borough’s current pay and display machines is complete, which has reduced on-street clutter and helps to free pavements for pedestrian use. The move to the RingGo payment method followed confirmation that the 3G technology powering the machines was bring turned off, combined with the near £1million cost of installing new machines, given that the majority of motorists were already using the RingGo system.
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For media enquiries, please contact Andrew Rogers, Head of Public Affairs, on 020 8461 7670 or email andrew.rogers@bromley.gov.uk