We are introducing new partners to continue providing essential health and social care equipment across the borough.

Inspire Community Trust (trading as Inspire Medicare Ltd) will be replacing NRS Healthcare as our service providers. Formed in March 2005, Inspire Community Trust (Inspire) has developed services in the borough of Bexley with services being expanded for residents in Bromley.

There is already an established relationship with Inspire having previously provided emergency community equipment for Bromley residents and with the Bromley Depot being in nearby Sidcup.

Why this change is happening:

NRS Healthcare is in the process of winding down their business operations after being placed into administration by the courts. As a result, we are now transitioning to a partnership with Inspire to ensure continuity of service.

While we are working hard to make this transition as smooth as possible, we anticipate some temporary disruption or reduced services during this period. However, securing this partnership will ensure that current service levels are maintained for residents.

Services affected:

All local authority and health therapy and nursing teams in Bromley.

We understand how important these services are to residents and are committed to keeping them informed throughout the process. We will provide updates as we move all activity over to our new provider in the coming weeks.

What this means for you:

We would like to reassure all residents and their families/carers that we will continue supporting those affected in our community to mitigate the impact of any short-term disruption caused by these circumstances and will be prioritising support to protect those most impacted by this change.

Residents are reminded to stay vigilant in case fraudsters attempt to take advantage of this disruption, and to be assured that no one will be contacting you to request a payment of any kind relating to these services.

Thank you for your patience and understanding during this time of change.

Need help or have questions?

Inspire Community Trust can be contacted by email: Bromley@inspiremedicare.org or call: 01322 520 560.

If you have any urgent concerns or questions, please contact the prescriber of the equipment:

Princess Royal University Hospital (PRUH) - 01689 863 916

Bromley Health Care District Nursing Service in Bromley - 0300 330 5777

Bromley Council Occupational Therapy - 020 8461 7777

Lewisham and Greenwich Trust Bromley Stroke Rehabilitation Team - 0203 192 6400

Ends

For media enquiries, please contact Liam Scoble in Public Affairs, on 020 8313 4688 or email liam.scoble@bromley.gov.uk.

Published: 5th August 2025