Concerned about the safety of an adult?
We can provide a range of services and advice to support vulnerable people and their carers.
What to do
In an emergency
Contact the emergency services by dialling 999.If the abuse is a crime you should contact the police. We can assist you with this and, as a vulnerable person, you will get support during the police investigation.
If you need to contact a social worker outside of office hours please telephone 0300 303 8671.
During office hours
Call 020 8461 7777
What happens next
This will depend on the seriousness of the situation and what you would like to do about it. If you are in danger we will ensure that a care manager or health worker talks to you immediately to plan how to stop the abuse happening again.
Concerned about a care home or domiciliary agency
Contact the Care Quality Commission (CQC).
Out of hours emergencies only
5.00pm - 8.30am and weekends