The Trading Standards Institute provides advice and guidance, please choose from the list below:
Consumers' rights
- Package travel and holidays 2025-04-30
- Protection from unfair trading (consumers' rights of redress) 2025-04-30
- Protection from unfair trading (criminal law) 2025-04-08
- One-day and occasional sales 2025-04-07
- Supplying services 2025-04-07
- Digital content 2025-04-07
- Returns policies 2025-04-07
- Selling and supplying goods 2025-04-07
- Consumer contracts: distance sales 2025-04-04
- Accurate descriptions 2025-04-04
- Consumer contracts: off-premises sales 2025-03-12
- Consumer contracts: on-premises sales 2025-02-14
- Mixed contracts 2025-02-13
- Landlords, letting agents and property management 2025-01-16
- Alternative dispute resolution 2025-01-15
- Unfair contract terms 2024-06-11