The Trading Standards Institute provides advice and guidance, please choose from the list below:
Consumers' rights
- One-day and occasional sales 2025-12-17
- Package travel and holidays 2025-12-17
- Selling and supplying goods 2025-12-17
- Digital content 2025-12-16
- Supplying services 2025-12-16
- Returns policies 2025-12-16
- Accurate descriptions 2025-12-16
- Consumer contracts: distance sales 2025-12-16
- Landlords, letting agents and property management 2025-12-12
- Mixed contracts 2025-12-12
- Protection from unfair trading (consumers' rights of redress) 2025-12-12
- Consumer contracts: off-premises sales 2025-12-12
- Consumer contracts: on-premises sales 2025-12-12
- Unfair contract terms 2025-12-12
- Protection from unfair trading (criminal law) 2025-11-21