The Chartered Trading Standards Institute provides advice and guidance, please choose from the list below:
If you are in dispute
- I can't contact the trader: what can I do? 2025-12-01
- Insolvency 2025-12-01
- Remedies and redress: an overview of your key consumer rights 2025-12-01
- Is the trader right? 2025-12-01
- Trade associations and regulatory bodies 2025-12-01
- Getting evidence to prove your claim 2025-12-01
- Writing an effective complaint 2025-12-01
- Unfair trading practices 2025-12-01
- Thinking of suing in court? 2025-12-01
- Unfair terms in consumer contracts and notices 2025-12-01
- Misleading and aggressive practices: rights of redress 2025-10-30