The Chartered Trading Standards Institute provides advice and guidance, please choose from the list below:
If you are in dispute
- Unfair terms in consumer contracts and notices 2025-10-03
- Unfair trading practices 2025-10-03
- I can't contact the trader: what can I do? 2025-10-03
- Trade associations and regulatory bodies 2025-10-03
- Is the trader right? 2025-10-02
- Misleading and aggressive practices: rights of redress 2025-09-30
- Remedies and redress: an overview of your key consumer rights 2025-09-29
- Writing an effective complaint 2025-08-11
- Thinking of suing in court? 2025-06-12
- Insolvency 2025-04-01
- Getting evidence to prove your claim 2024-06-12