The Chartered Trading Standards Institute provides advice and guidance, please choose from the list below:
Miscellaneous problems
- Agents and agencies 2025-11-12
- Competition scams 2025-11-12
- Phone scams 2025-11-04
- Dating, health, psychic and work scams 2025-11-04
- Timeshares and holiday clubs 2025-11-04
- Homeworking schemes 2025-10-30
- Misleading and aggressive practices: rights of redress 2025-10-30
- Keeping pigs as pets 2025-10-30
- Responsible pet / animal ownership 2025-10-30
- Gas and electricity competition 2025-10-30
- Hiring goods 2025-10-30
- Problems with flights 2025-10-30
- Look before you rent 2025-10-30
- Problems with purchases overseas: who to complain to and who can help 2025-10-30
- Rail travel: your rights 2025-10-30
- Guarantees and warranties 2025-10-30
- Unfair trading practices 2025-10-30
- Environmental claims 2025-10-30
- Supply of digital content: what to do if things go wrong 2025-10-30
- Supply of digital content: your consumer rights 2025-10-30
- Distance marketing of financial services: your rights 2025-10-30
- Holidays and travellers with disabilities 2025-10-30
- Holidays 2025-10-30
- Product safety in rented accommodation for tenants 2025-10-30
- Unfair terms in consumer contracts and notices 2025-10-30
- Cost-of-living scams 2025-10-30