The Chartered Trading Standards Institute provides advice and guidance, please choose from the list below:
Miscellaneous problems
- Cost of living scams 2025-06-10
- Holidays and travellers with disabilities 2025-05-16
- Holidays 2025-05-16
- Environmental claims 2025-04-30
- Distance marketing of financial services: your rights 2025-04-01
- Problems with purchases overseas: who to complain to and who can help 2025-04-01
- Keeping pigs as pets 2025-03-03
- Misleading and aggressive practices: rights of redress 2025-02-14
- Conned by phone fraud? 2025-02-05
- Conned by competitions? 2025-02-05
- Conned by dating, health, psychic or work scams? 2025-02-05
- Product safety in rented accommodation for tenants 2024-10-24
- Responsible pet / animal ownership 2024-10-10
- Guarantees and warranties 2024-10-02
- Rail travel: your rights 2024-08-22
- Problems with flights 2024-06-12
- Look before you rent 2024-06-12
- Timeshares and holiday clubs 2024-06-12
- Agents and agencies 2024-06-12
- Gas and electricity competition 2024-06-12
- Hiring goods 2024-06-12
- Homeworking schemes 2024-06-12
- Unfair terms in consumer contracts and notices 2024-06-12
- Unfair trading practices 2024-06-12
- Supply of digital content: what to do if things go wrong 2024-06-12
- Supply of digital content: your consumer rights 2024-06-12