The Chartered Trading Standards Institute provides advice and guidance, please choose from the list below:
Miscellaneous problems
- Unfair terms in consumer contracts and notices 2024-01-30
- Gas and electricity competition 2024-01-30
- Misleading and aggressive practices: rights to redress 2024-01-26
- Agents and agencies 2024-01-26
- Homeworking schemes 2024-01-24
- Supply of digital content: your consumer rights 2024-01-24
- Keeping pigs as pets 2023-12-05
- Problems with purchases overseas: who to complain to and who can help 2023-11-09
- Conned by phone fraud? 2023-10-24
- Conned by competitions? 2023-10-24
- Conned by dating, health, psychic or work scams? 2023-10-24
- Hiring goods 2023-10-24
- Unfair trading practices 2023-10-20
- Look before you rent 2023-10-20
- Product safety in rented accommodation for tenants 2023-10-20
- Guarantees and warranties 2023-10-20
- Distance marketing of financial services: your rights 2023-10-17
- Timeshares and holiday clubs 2023-10-17
- Holidays 2023-09-27
- Problems with flights 2023-02-17
- Holidays and travellers with disabilities 2022-12-20
- Environmental claims 2022-11-08
- Rail travel: your rights 2022-11-08
- Responsible animal / pet ownership 2022-10-10
- Supply of digital content: what to do if things go wrong 2022-10-03