The Chartered Trading Standards Institute provides advice and guidance, please choose from the list below:
Miscellaneous problems
- Holidays 2025-10-21
- Problems with flights 2025-10-15
- Look before you rent 2025-10-15
- Gas and electricity competition 2025-10-15
- Homeworking schemes 2025-10-15
- Timeshares and holiday clubs 2025-10-14
- Guarantees and warranties 2025-10-10
- Conned by phone fraud? 2025-10-09
- Conned by competitions? 2025-10-09
- Conned by dating, health, psychic or work scams? 2025-10-09
- Cost-of-living scams 2025-10-09
- Unfair terms in consumer contracts and notices 2025-10-08
- Unfair trading practices 2025-10-08
- Supply of digital content: your consumer rights 2025-10-08
- Supply of digital content: what to do if things go wrong 2025-10-08
- Problems with purchases overseas: who to complain to and who can help 2025-10-08
- Product safety in rented accommodation for tenants 2025-10-08
- Rail travel: your rights 2025-10-08
- Misleading and aggressive practices: rights of redress 2025-10-07
- Holidays and travellers with disabilities 2025-10-07
- Hiring goods 2025-10-07
- Environmental claims 2025-10-06
- Distance marketing of financial services: your rights 2025-10-06
- Keeping pigs as pets 2025-06-30
- Responsible pet / animal ownership 2024-10-10
- Agents and agencies 2024-06-12