Services - pre-shopping
The Chartered Trading Standards Institute provides advice and guidance, please choose from the list below:
Pre shopping services
- Buying by internet, phone and mail order: distance contracts explained 2025-04-28
- Buying communications and media packages 2025-02-06
- Guarantees and warranties 2024-10-02
- Buying from business premises: on-premises contracts explained 2024-09-23
- Buying at home: off-premises contracts explained 2024-09-23
- Dry cleaning 2024-09-23
- Supply of services: your consumer rights 2024-07-08
- Professional architectural services and your building project 2024-06-12
- Remedies and redress: an overview of your key consumer rights 2024-06-12
- Gas and electricity competition 2024-06-12
- Is the trader right? 2024-06-12
- Supply of services: what to do if things go wrong 2024-06-12