Services - pre-shopping
The Chartered Trading Standards Institute provides advice and guidance, please choose from the list below:
Pre shopping services
- Buying by internet, phone and mail order: distance contracts explained 2026-07-01
- Dry-cleaning 2025-12-24
- Gas and electricity competition 2025-12-24
- Guarantees and warranties 2025-12-24
- Buying at home: off-premises contracts explained 2025-12-24
- Professional architectural services and your building project 2025-12-23
- Remedies and redress: an overview of your key consumer rights 2025-12-23
- Supply of services: what to do if things go wrong 2025-12-23
- Buying communications and media packages 2025-12-01
- Is the trader right? 2025-12-01
- Buying from business premises: on-premises contracts explained 2025-12-01
- Supply of services: your consumer rights 2025-12-01