How can I stay safe during an emergency?

During an emergency it is important to stay calm and seek information from the emergency services and council. Unless you have been told not to by the emergency services, the following guidelines should be followed:

  • If the danger is outside: Get in, stay in and tune in.
  • If the danger is inside: Get out and stay out.
  • If people are in danger or have been injured, phone 999 and inform the emergency services.
  • Ensure you follow the advice of the emergency services.
  • Remain calm and support others around you.
  • Stay informed: watch local television stations and listen to the radio.
  • Ensure you and your household are safe first. Help your friends and neighbours, particularly those who are vulnerable.
  • Tune into the radio (BBC Radio Kent, 96.7 FM, BBC London on 94.9fm  or LBC 97.3fm).  Regular updates will be given, including the all clear once the emergency is over.

If you are asked to evacuate

  • Cooperate with the emergency services officers trying to evacuate you- if you are being requested to leave, this is for your own safety.
  • Pick up your emergency grab bag.
  • Turn off your electricity, gas and water.
  • Unplug all appliances.
  • Lock all doors and windows.
  • Consider passing on warnings to neighbours who may have missed the information.
  • Make the emergency services aware of any vulnerable, disabled or elderly neighbours, or any neighbours that may need extra assistance.
  • If you have been asked to go to a rest centre, but decide to go somewhere else, please let the police know so that you can be accounted for.
  • The National Animal Welfare Trust provides guidance on making arrangements for your pets in emergencies.