Green garden waste sack collection service

We provide a chargeable collection service for bagged green garden waste which we compost.

For those that have green garden waste sack stickers at home the collections are operating during this time, and bookings can be made for future collections through our free phone line or email. 

Stickers are purchased through our libraries or the Civic Centre when they are open.


All you need to do is purchase a sticker and attach to a standard size refuse sack containing your green garden waste. Each sticker costs £1.60 (non refundable).

To book a collection, call the freephone hotline Monday to Friday, from 8am to 4pm or simply email us with your full name, address and postcode stating the number of sacks you want us to collect. 

We will then tell you the day your collection will be made and give you a booking reference number. Please place your garden waste in a standard size refuse sack (not exceeding 20kg which should be easy enough for the average person to lift) at the  front edge of your  property in a visible location for our collection crews by 7am on the day of collection.

We will be in your area every two weeks and collections are allocated on a pre-booked basis - subject to the available capacity of the vehicle.

We can accept and will compost:

  • Grass cuttings
  • Leaves
  • Prunings
  • Hedge trimmings

We cannot accept:

  • Rubble
  • Soil
  • Food or household waste
  • Plastic and flower pots

On the day of the collection: 

  • Place the sticker on your sack. Please use only standard size refuse sacks - not large builder bags or skip bags.
  • Place your sack at the front edge of your property nearest to the road in a visible location for our collection crews by 7am please.
  • Remember, as we need to pick up the sack, it must be strong enough to hold together when lifted but light enough to be carried by the average person.

Garden waste bin collection service

If you frequently purchase our garden waste stickers, it may be cheaper to subscribe to our garden waste bin collection service.

Veolia garden waste service

Telephone: 0800 3893804