A link from this website to that of any other organisation, company or individual does NOT imply any approval or warranty as to the standing and capability of any such organisation, company or individual by this organisation.
We reserve the right to refuse to establish a link to another website, without explanation.
UK central, local and quasi government sites
Overseas sites
Sites with product recall information
Ombudsmen and regulators
Consumer organisations
Professional / trade bodies
Assay offices (hallmarking)
Copyright / intellectual property protection
Legal sites
Miscellaneous sites
UK central, local and quasi government sites
Audit Scotland
Cabinet Office
Charity Commission
Companies House
Competition and Markets Authority
COSLA Convention of Scottish Local Authorities
CPS Crown Prosecution Service
Department for Business and Trade DBT
Department for Environment, Food and Rural Affairs Defra
Department for the Economy (Northern Ireland) Consumer affairs
Department for Transport
Department for Levelling Up, Housing and Communities
Department of Health and Social Care
Environment Agency
Financial Conduct Authority
Food Standards Agency
Food Standards Scotland
GOV.UK
HM Courts and Tribunals Service
HM Revenue and Customs
HSE Health and Safety Executive
ICO Information Commissioner's Office
Intellectual Property Office
legislation.gov.uk
Live Well NHS advice site for consumers
Local Government Association
Local Government Chronicle
London Councils
Medicines and Healthcare products Regulatory Agency
Ministry of Justice
Northern Ireland Executive
Office for Product Safety and Standards
Scottish Courts and Tribunals
Scottish Government
Scottish Parliament
SEPA Scottish Environment Protection Agency
The Stationery Office Books, publications and official documents
UK Parliament
Vehicle Certification Agency
Welsh Government
Overseas sites
econsumer.gov For cross-border e-commerce complaints
EMeTAS European Metrological Type Approval Service
European Commission - consumers
European Food Safety Authority
OIML International Organisation of Legal Metrology
PROSAFE Product Safety Enforcement Forum of Europe
WELMEC European Cooperation in Legal Metrology
Sites with product recall information
Innovation, Science and Economic Development Canada
Medicines and Healthcare products Regulatory Agency Alerts
Product Safety Australia
Consumer NZ New Zealand
Product Recalls and Alerts Office for Product Safety and Standards
Product recalls and safety notices Chartered Trading Standards Institute
Safety Gate European Commission
United States Consumer Product Safety Commission
GOV.UK - Vehicle recalls
Ombudsmen and regulators
Architects Registration Board
ASA / CAP Advertising Standards Authority / Committee of Advertising Practice
ABTA Association of British Travel Agents
BBFC British Board of Film Classification
BSI British Standards Institution
Charity Commission
Civil Aviation Authority ATOL protection
Competition and Markets Authority
Double Glazing and Conservatory Ombudsman
Financial Conduct Authority
Financial Ombudsman Service
Food Standards Agency
Food Standards Scotland
Fundraising Regulator
Furniture and Home Improvement Ombudsman
Gambling Commission
Games Rating Authority
Gas Safe Register
ICO Information Commissioner's Office
Legal Ombudsman
Medicines and Healthcare products Regulatory Agency
Ofcom Office of Communications
Ofgem Office of Gas and Electricity Markets
Ofwat Water Services Regulation Authority
Ombudsman Association
Phone-paid Services Authority Regulatory body for premium rate charged telecommunications services
The Property Ombudsman
The Removals Ombudsman
Scottish Legal Complaints Commission
Security Industry Authority
Consumer organisations
CCW Consumer Council for Water
Consumers International
Royal Society for the Prevention of Accidents RoSPA
Timeshare Consumer Association
Which?
Professional / trade bodies
ABTA Association of British Travel Agents
ACS Association of Convenience Stores
British Retail Consortium
British Toy and Hobby Association
BVRLA British Vehicle Rental and Leasing Association
CBI Confederation of British Industry
Chartered Institute of Environmental Health
Chartered Institute of Plumbing and Heating Engineering
Chartered Institute of Trade Mark Attorneys
Chartered Trading Standards Institute
Federation of Master Builders
General Chiropractic Council
ICCE Imaging Consumables Coalition of Europe, Middle East and Africa
INCPEN Industry Council for Packaging and the Environment
Master Locksmiths Association
National Association of British Market Authorities
NFRC National Federation of Roofing Contractors
Propertymark
Resort Development Organisation
RMI Retail Motor Industry Federation
Royal Environmental Health Institute of Scotland
Royal Institution of Chartered Surveyors
Royal Society for Public Health
Safe Agent
Scottish Motor Trade Association
UK Finance
Ukie Association for UK Interactive Entertainment
Assay offices (hallmarking)
Birmingham assay office
Edinburgh assay office
London assay office
Sheffield assay office
Copyright / intellectual property protection
ACID Anti Copying in Design
The Anti-Counterfeiting Group
Copyright Licensing Agency
FAST Federation Against Software Theft
Intellectual Property Office
PPL UK music licensing company
WIPO World Intellectual Property Organisation
Legal sites
BAILII British and Irish Legal Information Institute
UK International Consumer Centre Hosted by the Chartered Trading Standards Institute
Citizens Advice
Companies House
CPS Crown Prosecution Service
HM Courts and Tribunals Service
Legal Ombudsman
Scottish Courts and Tribunals
Scottish Legal Complaints Commission
Miscellaneous sites
AA vehicle check
Anti-Phishing Working Group
BBC Watchdog
BSI British Standards Institution
Dental Complaints Service
Experian
Get Safe Online Help with protecting yourself against internet threats
Internet Watch Foundation
Labfinder Directory of testing and calibration laboratory facilities
PASS Proof of Age Standards Scheme
Referenceline A register of firms with their customers unedited references, approved by the Trading Standards Buy with Confidence scheme
Review Centre Product reviews written by consumers
StepChange Debt Charity
TrustMark Find reliable and trustworthy building tradespeople
UKAS United Kingdom Accreditation Service
Young Scot
Please note
This information is intended for guidance; only the courts can give an authoritative interpretation of the law.
The guide's 'Key legislation' links may only show the original version of the legislation, although some amending legislation is linked to separately where it is directly related to the content of a guide. Information on amendments to legislation can be found on each link's 'More Resources' tab.
For further information in England and Wales contact the Citizens Advice consumer service on 0808 2231133. In Scotland contact Advice Direct Scotland on 0808 164 6000. Both provide free, confidential and impartial advice on consumer issues.
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