Season tickets - terms and conditions
1. Season ticket information
Definition of a season ticket
A season ticket can be prearranged to allow the applicant to park in a nominated car park over a set period for a discounted fee. Details of the season ticket can be verified by a Civil Enforcement Officer through the vehicle registration number.
Car parks
Our website has details of the car parks where seasons are available and the tariffs that apply.
2. Who can apply and what needs to be provided
Who qualifies
The council will issue season tickets to anyone wishing to park regularly in a nominated council operated car park.
Season ticket valid only for the named vehicle
A season ticket is valid only for the specific vehicle registration given in the application. Failure to insert a vehicle registration mark correctly may result in the issue of a Penalty Charge Notice.
3. Prevention of fraud
The council is required by law to protect the public funds it administers. It may share information provided to it with other bodies responsible for; auditing, or administering public funds, or where undertaking a public function in order to prevent and detect fraud.
4. How long can I have my permit for?
Length of season ticket and renewal
- The season ticket will be valid for 1, 3, 6 or 12 months from the date of issue.
- It is your responsibility to renew the season ticket on its expiry.
- If you wish to renew your season ticket, please apply at least 21 days before the current season ticket expires.
5. Where can I use my season ticket?
Parking places
- The vehicle must be parked in the nominated car park only, in a marked bay, excluding motorcycle bays and disabled bays,.
- A season ticket does not guarantee the availability of a parking space.
- The council reserves the right to suspend any parking bay/location as required.
6. Change of details
Change of address
You must update your details if you change your home or work address.
Change of vehicle
If you change your vehicle on a temporary or permanent basis, you will need to amend your details online immediately.
7. Important information
Refunds
Refunds cannot be made for periods when the season ticket is not used. However, a refund may be payable for a season ticket holder who wishes to permanently surrender their unexpired season ticket for the full months that are unexpired. Refunds will be subject to an administration fee of £23.50.
Please note:
- It is a criminal offence if, with intent to deceive, you knowingly make a false statement or mishandle or forge documents to get a season ticket for yourself or others. The council may prosecute under the Theft Acts or other relevant criminal legislation.
- Failure to have a valid season ticket or inform us of a change of vehicle may result in a Penalty Charge Notice being issued.
- Season tickets are not transferable to other places or persons, unless so instructed by the council.
- Season ticket holders are not permitted to sell or transfer the season ticket to other parties.