Do NOT ignore parking/bus lane/moving traffic Penalty Charge Notices. They may carry extra penalties if not paid or contested promptly.

The full amount will be clearly shown on your Penalty Charge Notice (parking/bus lane/moving traffic ticket). A 50% discount is only permitted if payment is received within the discount period stated on the notice.  Alternatively, if you made a challenge or representation which was unsuccessful but we received it within the discount period stated on the notice, the discount will be extended and our written response will confirm this.

How to appeal against your parking/bus lane ticket.

How to pay

To pay your PCN, you will need the reference number which starts with BY and is followed by a series of numbers/letters.  To pay your PCN online, you will also need your vehicle registration number.

You can pay:

  • pay online
  • telephone, using the credit or debit card payment line; 0330 088 4681
  • by post to PO Box 1166, Wellington House, Uxbridge, UB8 9BD;
  • in person at the Civic Centre; 8.30am to 5.00pm, Monday to Friday.

The information on our debt and money advice page may be helpful if you have concerns about debt.