We understand how important it is for parents and carers to access the right support quickly and easily. To help with this, we have compiled a list of key contacts on this page, ensuring you can find the services and professionals you need without delay. As part of our commitment to clear and effective communication, we also follow the principles outlined in the Bromley SEND Communication Charter (PDF - 178.03 KB). This charter sets out our approach to respectful, open, timely and transparent communication with families, ensuring that your voice is heard and valued. By working together, we aim to improve outcomes for children and young people with SEND.
| Contact name | Description | Contact information |
|---|---|---|
| Adult Early Intervention | Offers initial support for adults needing assistance, including care assessments for individuals and carers to determine necessary social care support. | adult.early.intervention@bromley.gov.uk |
| Adult Social Care | Assistance with daily living for adults requiring extra support due to disabilities or health conditions. | adultsocialcare@bromley.gov.uk |
| Bromley Children Project (BCP) | Friendly, non-judgemental 1:1 family support, helping parent/carers effect positive change in their children. | bcpadmin@bromley.gov.uk |
| Bromley IASS | Free, impartial information, advice, and support about special educational needs and disabilities (SEND) for children and young people and their parent/carers. | iass@bromley.gov.uk |
| Children’s Disability Team (CDT) | Specialist support for children with disabilities and their families, focusing on social care needs. | disabledchildrensteam@bromley.gov.uk |
| D/deaf and hearing support service | Specialist support for children and young people with hearing impairments. | sensory.support@bromley.gov.uk |
| Early Years Childcare | Information on accessing and finding childcare services. | Eychildcare@bromley.gov.uk |
| Early Years Inclusion Team (EYIT) | Supports inclusion of young children needing additional support in early years settings. | earlyyearsinclusionteam@bromley.gov.uk |
| Education Travel Assistance | Help with travel assistance for children and young people attending educational settings. | sen.transport@bromley.gov.uk |
| Education, Health, and Care Needs Assessment – new assessments | Portal access support. | EHCNA@bromley.gov.uk |
| Education, Health, and Care plan (EHCP) co-ordinators | Specific coordinators are assigned; refer to the EHCP coordinator allocations for details. | EHCP co-ordinator allocations |
| Free School Meals Eligibility Assessment | Determines eligibility for free school meals. | FSM@bromley.gov.uk |
| Independent Travel Training (part of Education Travel Assistance) | Training programs to help children and young people travel independently, part of Education Travel Assistance. | ITT@bromley.gov.uk |
| Primary School Admissions (being entry to Reception and Year 3 in a junior school) for mainstream pupils | Manages admissions to Reception and Year 3 (Junior Schools only) in mainstream schools. | primary.admissions@bromley.gov.uk |
| Secondary School Admissions (being entry to Year 7) for mainstream pupils | Manages admissions to Year 7 in mainstream schools. | secondary.admissions@bromley.gov.uk |
| In Year School Admissions | Manages admissions for students starting schools in Reception to Year 11 during the academic year. | inyear.admissions@bromley.gov.uk |
| SEND Advisory Team (SENDAT) | Provides specialist advice to educational settings on supporting children with EHC plans. | sendat@bromley.gov.uk |
| SEND Business Support | Administrative support for the statutory assessment teams including contact with EHCP coordinators. | senadmin@bromley.gov.uk |
| SEND Local Offer | Information hub detailing available SEND services and support. | localoffer@bromley.gov.uk |
| SEND Mediation | Facilitation of discussions to resolve disagreements regarding SEND decision making. | SENMediation@bromley.gov.uk |
| SEND Programme Team | Oversight and development of SEND strategies, programs and initiatives. | sendmatters@bromley.gov.uk |
| SEND Tribunals | Manages tribunal processes related to SEND appeals. | SENTribunals@bromley.gov.uk |
| Social Communication (inc Autism) Needs (SCAN) enquiry form | Signposting and support for those with social communication needs, including autism. | www.bromley.gov.uk/SCANEnquiryForm |
| SEND Annual Reviews | Statutory assessments and annual reviews for EHC plans. | senannualreviews@bromley.gov.uk |
| Virtual School | Supporting the education of children in care and those with a social worker, as well as signposting and guiding those under Special Guardianship Orders (SGO), Kinship care, and children who have been adopted. | virtual.school@bromley.gov.uk |
| Vision Team | Specialist support for children and young people with vision impairments. | sensory.support@bromley.gov.uk |
Please visit the SEND services directory for other service provider contacts.