Household waste and recycling collections

Try placing heavier items such as glass bottles and cans on top. Squashing your plastic bottles and aluminium cans will help too.

If you need additional green boxes, please request one.

Stacking similar sized items, such as yoghurt pots, would help maximise the volume of space available in your green box. Similarly, choosing to crush all plastic bottles, tins and cans, could also save space.

No. If it 'scrunches' then we can't recycle it. However, we do take all rigid plastic food containers. Many supermarkets have recycling bins for soft plastics such as bread bags and carrier bags. Please check your local store.

Sorry if we have missed your collection. Please let us know when this happens so we can find out what went wrong and return to collect it. Sometimes collections are 'missed' because they haven't been put out by 7am or left in the correct place, which is at the edge of the property's boundary.

To report your missed collection use our missed collection report form. You can also report an ongoing problem with your waste or recycling collection - for instance, if your waste has been missed on a number of occasions.

For this to be effective, all households would need wheeled bins, which would be a multi-million pound cost with comparatively little saving. In addition, as a round with wheeled bins takes longer there could also be other additional costs including staff and potentially vehicles too. Some residents may have practical constraints of storing wheeled bins.

We cannot collect from wheeled bins as if the bin does not meet the necessary British Standards it can result in health and safety issues for the collection crews. Also, from previous experience, the occasional wheeled bin led to collection difficulties and made the service inefficient. The council is unable to replace any privately owned bins that become damaged through collections.